When you buy a download at Big Fish Audio the checkout and delivery process is simple. Press "Buy Download" and proceed through the two step checkout process. Confirm your order and input your payment information. Once your order is processed you can view your receipt online. This web based receipt will contain one link for each of your download product purchases. At the same time an e-mail receipt will be sent to your e-mail address. This receipt will also contain your download links. The link will be active for 24 hours. During this time you should download the file and expand it. If you have any trouble with your download purchase, please contact customer service at 800-717- 3474 for assistance.